Remote support
We provide remote technical support through AnyDesk, a secure and reliable tool that requires no installation on your side: you connect, and we get straight to work.
Services
IT Technical Support for Businesses
A single point of contact for your company's IT technical support, remote and on-site. Fast IT support, with no handoffs between departments.
Request a quoteSupport
We take care of your technical support: remotely or on-site, anywhere in Italy, with a single point of contact who follows you from the first call to the fix.
On-site support
When hands-on work is needed, we come to you. We cover the whole of Italy, including remote areas, the islands and the smaller islands.
SLAs and maintenance contracts
We offer Full Risk post-warranty maintenance contracts for your business IT, spare parts included, across multivendor platforms and devices.
4 hours
24x7NBD
(Next Business Day)
9x5Full nationwide coverage, including remote areas, the islands and the smaller islands.
Hour packages
A flexible option for those who need ongoing support: you purchase a bundle of remote support hours, which can also be used for needs beyond the product you bought.
Central coordination
A dedicated team handles every technical support request from start to finish: we keep you updated on progress and response times, and give you clear feedback on every intervention carried out.
24/7 coverage and on-call service across regions
We are on call 24 hours a day, 7 days a week, in Sardinia, Lombardy and Emilia-Romagna.
Secure distributed work
The same infrastructure we use every day for our remote support is available to our customers through secure VPN connections: your team can work remotely with business continuity, protected data and reliable access to company resources, wherever they are.
Request information or a quote
Write to us: a single point of contact gets back to you quickly, with no handoffs between departments.
Would you rather talk it through?
Book a free consultation: we will review your situation and tell you how we can help.
Frequently asked questions
It depends on the contract: from 4-hour on-site 24x7 to Next Business Day 9x5. We will work out together the level that best fits your business.
No, we connect with tools such as AnyDesk, TeamViewer or Supremo, with no complicated installation on your side.
Yes, we cover the whole of Italy, including remote areas, the islands and the smaller islands.
In Sardinia, Lombardy and Emilia-Romagna.
Yes, through dedicated VPN connections that ensure business continuity and data protection even outside the office.